Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of La Dagiba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ladagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absolutely LOVE this nose ring by La Dagiba Body Jewelry! I bought 2 silver-toned 8mm (20G) & 1 blue 8mm (20G) nose ring clickers for the first time ever and I am so happy how perfect they are! The clicker is very strong and was easy to put in. I even gave one to my sister and she loves them as well! I love the "infinity" all around look this nose ring has! I am not a fan of other styles like the bendable ones, the horseshoe style, etc. I got exactly what I wanted with this jewelry! Definitely will be getting more!
Perfect for little hoops because I have small earlobes and perfect for a dainty daith piece! Very sturdy and great quality
I love this nose ring!! I chose the rose gold (in the pic) and sterling silver. I would most definitely be buying either more of these in different colors, or other jewelry from this company.
Great function and good quality!
Definitely a good purchase, I would practice getting used to opening and closing clicker before putting through your ear. I sleep in these and don’t even worry about them falling out, easy to open and close but they never come loose on their own, great purchase!
I really liked this hoop. It was the perfect size and pretty easy to take on and off. I want to get another one in maybe gold or silver!
Gorgeous and fits amazing. I know it's hard to see the rainbow in the picture buy its beautiful
Great quality! Easy to open, unlike other ones ive bought. Would definitely buy again!
I love this for both my septum and daith piercing!! It’s great quality!
I got one of the curated sets I saw on tiktok and added a few more pieces to fit my piercings. I absolutely love everything. These hinged hoops close so seamlessly; I can't even feel the hinge.
(The top cartlaige) super cute and easy
It’s exactly what I was looking for
Great quality, I had to order another one because I guessed my size incorrectly for my septum. (Not the companies fault). Recommend purchasing here.
i use this one every day. it’s very comfortable and cute
one of my favorite staple pieces! easy to switch out and fits perfect.