Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of La Dagiba (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ladagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bought as a gift and the quality looks lovely.
I don't wear these to sleep in after losing a similar earring style once. but they are very comfortable. tricky to get in and out the first time---pro tip: to remove, first turn the earring sideways and bring thick end to the front of your earlobe.
I've seen spiral earrings before, but I've never seen one thick ring, and one skinny ring in a spiral earring. It makes all the difference. It takes it from a cheap look, to classy. I never can commit on where I want my piercings, so I love this one, because I get the look, without having to commit to the piercing. No one can ever tell that it isn't two piercings. The only complaint that I would say, is that my hair gets snagged in the spiral all the time, because it isn't a closed loop, but other than that, these are perfection.
I have been wearing these earrings for about a month. I even shower and sleep in them. Comfortable and cute. Depending on where you ear is pierced they move around a bit. Guess I have tiny earlobes. I use a clear plastic post earring back to hold mine in place better. I like them because they are different.
These earrings were very easy to put on and they actually look like you have two different pairs of earrings in! It’s almost like two pairs for a price if one😉Would definitely recommend it!
Look really cute ! Good quality. A little tricky to take off the first-time I wore them, but other than that, 👍👍👍
Cute for the money - I wore them for a weekend away and they haven't tarnished or irritated my ears and typically with cheaper jewelry that is the case for me. The metal is bendy so I ended up accidentally flattening them in my traveling case but they were able to be pulled out back into shape easily.
Bought as a gift and the quality looks lovely. Arrived before it said it would
I don't wear these to sleep in after losing a similar earring style once. but they are very comfortable. tricky to get in and out the first time---pro tip: to remove, first turn the earring sideways and bring thick end to the front of your earlobe.
Fooling everyone thinking I got a double piercing. These are so cute and a breeze to get in and out once you get the hang of it. Planning to gift a pair to my mom and sister.
Bought these for my wife. She loved them. They are cute.
Super cute earrings. The earrings are great quality and are comfortable. The best part is that the earrings give the look of a second piercing which I love. It great for those that don't have a second piercing and if you do have a second piercing it works for you too. I'm very happy about my purchase and impressed.
I've been wearing these pretty much every day they look so cute and are of great quality. I got the slightly bigger ones and it was a great choice. You get the look of a second piercing without having to go through the pain. They are easy to get in and it takes a little maneuvering to get them out but once you get the hang of it it's easy. Don't hesitate to buy these